beet99 Privacy Policy

beet99 places the highest priority on the privacy and security of personal information of users in Bangladesh. This Privacy Policy ("Policy") describes what information we collect when you use our platform, how we process it, and how we keep it secure. By continuing to use this platform, you are considered to have fully accepted the terms of this Policy.

We collect two types of information from you — information you provide directly, and information collected automatically while you use the platform.

1.1 Information You Provide Directly

Information you provide during registration or account management:

• Full name and date of birth
• Active email address
• Mobile number (for bKash, Nagad, or Rocket verification)
• National ID card or passport details (for KYC verification)
• Payment-related information (such as bKash number, Nagad number, bank account)
• Messages or documents provided during any support request

1.2 Information Collected Automatically

Information we collect automatically when you access and use the platform:

• IP address and device identifier
• Browser type and operating system
• Site browsing activity and click data
• Session duration and page visit history
• Cookies and local storage data

beet99 uses collected information only for the following legitimate purposes:

• Account management and verification: To confirm your identity and provide secure account services.
• Financial transaction processing: To carry out transactions related to deposits, withdrawals, and bonuses.
• Security and fraud prevention: To prevent unauthorized access, fraudulent activity, and money laundering.
• Customer support: To properly resolve your inquiries and complaints.
• Responsible gaming: To monitor gaming habits and take protective measures where needed.
• Legal compliance: To meet applicable laws and regulatory requirements.
• Platform improvement: To analyze user experience and improve the quality of our services.

beet99 uses cookies and similar technologies to ensure platform functionality and improve user experience. Cookies are small text files stored on your device.

3.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
• Functional cookies: Used to remember language preferences and personal settings.
• Analytical cookies: Collect site usage statistics to help improve our services.

3.2 Cookie Controls

You can disable cookies at any time from your browser settings. However, this may limit some platform functionality. Disabling essential cookies may prevent you from logging in properly.

beet99 shares your information with third parties only in the following limited circumstances:

• Payment processors: With bKash, Nagad, Rocket, Upay, and banking partners solely for the purpose of processing transactions.
• Identity verification services: Authorized service providers to complete the KYC process.
• Technology service providers: Trusted partners who assist with cloud hosting, cybersecurity, and platform operations.
• Law enforcement agencies: Based on valid orders or legal requirements.

All third-party partners sign a confidentiality agreement with us and are required to use the information they receive only for the specified purpose.

We use industry-standard technology to uphold your privacy policy. Our security infrastructure includes:

• SSL/TLS encryption: All data transmissions are protected by 256-bit SSL encryption.
• Database encryption: Collected information is stored in encrypted databases.
• Two-factor authentication (2FA): Provides an additional layer of security for your account.
• Regular security audits: Periodic reviews conducted by independent security experts.
• Access controls: Only authorized personnel can access a limited amount of information.
• Firewall and intrusion detection: Any suspicious activity is identified immediately through active monitoring systems.

beet99 retains your personal information only for as long as necessary. Information is retained and deleted according to the following policy:

• Active accounts: All information is retained while the account remains active.
• Closed accounts: Even after an account is closed, certain information may be kept for legal reasons for the period required by applicable law.
• Financial transaction records: Retained for the required period in accordance with financial regulatory rules.
• Communication history: Customer support communications are kept for a reasonable period after the relevant issue is resolved.

After the designated period, information is securely deleted or anonymized so that it can no longer be linked to any individual.

You have the following rights regarding your personal information:

• Right of access: You can find out at any time what information we hold about you.
• Right to rectification: You can request correction of incomplete or inaccurate information.
• Right to erasure: In certain circumstances you can request that your information be deleted — however, some information may need to be retained due to legal or contractual obligations.
• Data portability: The right to receive a copy of your information in a machine-readable format.
• Right to object: You can object to the processing of your information for specific purposes.
• Withdrawal of consent: Where processing is based on consent, you can withdraw it at any time.

To exercise these rights, contact our support team. After receiving your request, we will respond within a reasonable time.

beet99 is for individuals aged 21 and above only. We do not intentionally collect information from anyone under 21. Date of birth is verified at registration and, where necessary, age is confirmed through KYC.

If we are informed that information of a minor has been collected by mistake, we will immediately close that account and delete the related information.

Due to technical infrastructure requirements, your information may in some cases be processed or stored on servers located outside Bangladesh. For such transfers, we ensure that:

• The receiving country or organization maintains adequate data protection standards.
• Appropriate contractual or legal safeguards are in place.
• Data transfers are limited solely to the purposes described in this Policy.

beet99 reserves the right to review and update this Privacy Policy from time to time. For any significant changes, we will:

• Send a notification to the registered email address where applicable.
• Update the "Last Updated" date on this page.
• Display a clear notice on the platform where necessary.

If you continue to use the platform after changes are made, you will be considered to have accepted the updated Policy. We recommend checking this page regularly.