For ages 21+ only

beet99 Responsible Gaming — Enjoy Safely

We believe entertainment should always be controlled and enjoyable. Play on the beet99 platform mindfully, within safe limits.

What is Responsible Gaming and why does it matter?

Online betting and casino gaming is a form of entertainment — but it is only truly fun when you play in a controlled way. At beet99, responsible gaming is a core principle. We want every player to make informed decisions, stay within their budget, and keep the fun from becoming a problem.

Gambling or betting should never be seen as a source of income — it is purely entertainment. Chasing losses by placing more bets, neglecting family or professional responsibilities, and spending beyond your means are all signs of harmful gambling.

beet99 gives every player the ability to manage their own account. From deposit limits to full self-exclusion — activate the protections that suit your needs and build a habit of responsible gaming.

21+

Strict age limit: for ages 21+ only

Registration and gaming on the beet99 platform is strictly reserved for those aged 21 and above. There is no way for underage users to open an account. Proof of age must be submitted during identity verification. Parents are asked to use parental control software on their children's devices and to keep their login credentials secure.

Stay in Control — Protection Tools

Deposit Limit

You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once set, the limit takes effect immediately. Increasing a limit takes 72 hours to come into effect, so you do not make decisions in the heat of the moment. This is one of the most effective ways to practise responsible gaming.

Loss Limit

Set a cap on how much you are prepared to lose within a given period. Once that limit is reached, the system will automatically prevent you from placing further bets. Using this feature helps you avoid sudden large losses and maintain financial control.

Session Time Limit

Set a limit on how long you play in one sitting. When the time is up, you will receive a notification and the session will end automatically. Time limits help you balance gaming with family, work, and rest. Allocate a set amount of time each day and stick to it.

Time-Out Break

If you feel you need a break, activate a time-out for anywhere from 24 hours to 90 days. During this period you will not be able to log in or place bets on our platform. Once the time-out ends, you can play again as normal. A short break refreshes your mind and restores a healthy attitude toward gaming.

Self-Exclusion

If you feel that gaming is having a negative impact on your life, activate self-exclusion. This is a long-term break that can last from 6 months to permanently. While the exclusion is active, our team will not send you any promotional messages. Contact us via live chat for assistance.

Reality Check Reminder

Enable pop-up notifications at regular intervals to remind you how long you have been playing and how much you have spent. This is a simple but powerful tool for responsible gaming — it helps you stay connected to reality.

Warning Signs of Problem Gambling

If any of the following apply to you, please seek help. This is not a sign of weakness — it is a sign of self-awareness.

You are spending more than your budget and using money set aside for essential expenses on gaming.

You keep trying to chase your losses and cannot stop.

Gaming is causing problems with your family, friends, or at work.

When you stop gaming you feel restless, anxious, or irritable.

You are hiding the extent of your gaming from your family or people close to you.

You are taking on debt or selling assets to fund gaming activity.

You are using gaming to escape real-life problems or stress.

How to Use Protection Tools

The responsible gaming tools at beet99 are easy to use. Follow the steps below or contact our 24/7 live chat support.

01

Log in to your account

Go to the beet99 login page and access your account. All responsible gaming settings are available from your profile menu.

02

Go to the "Responsible Gaming" section in your profile

Find the "Responsible Gaming" tab in your account settings. All limit-setting options are available there.

03

Set your preferred limits

Choose from deposit limit, loss limit, session time, or time-out — whichever you need — and set the amount and duration.

04

Confirm and save

Once confirmed, the limit takes effect immediately. If you have any issues, contact our 24/7 Bengali live chat support.

Get Help and Advice

If you feel that gaming is having a negative impact on your life or someone you know, we are here to help. You do not have to face this problem alone.

24/7 Live Chat Support

Our responsible gaming specialist team is available in Bengali 24 hours a day, 7 days a week. Feel free to reach out with any concerns or questions — we will listen without judgment and point you in the right direction.

Email Support

Any responsible gaming request — self-exclusion, account closure, or limit changes — can be sent directly to our support email. Email: [email protected]

Professional Advice

Our support team can refer you to professional mental health counselling. Gambling addiction is a health condition — with the right support, it can be overcome.

Healthy Habits for Responsible Gaming

Set your budget in advance

Decide how much you will spend before you start playing. Do not exceed that limit — whether you win or lose.

See it as entertainment

Think of gaming as entertainment — like going to the cinema or watching sport — not as a way to earn money. Money lost is the cost of the entertainment.

Take regular breaks

Instead of playing for long stretches without stopping, take breaks in between. Go for a walk, drink some water, spend time with your family.

Do not play under stress

Avoid gaming when you are angry, upset, or under stress. Decisions made in that state are often poor ones and tend to lead to greater losses.

Do not try to chase your losses

Placing more bets to win back money you have lost is a dangerous habit. When you reach your set loss limit, stop for the day.

Let people close to you know

Tell a family member or trusted friend about your gaming habits. An outside perspective will help you recognise problems sooner.

Responsible Gaming FAQ

After logging in to your account, go to your profile settings and find the "Responsible Gaming" section. From there you can set a daily, weekly, or monthly deposit limit. Reducing a limit takes effect immediately; increasing a limit requires a 72-hour waiting period. Contact our 24/7 live chat for assistance.

Self-exclusion can be taken for a fixed period (6 months, 1 year) or permanently. Once the chosen period ends, you can contact the support team to reactivate your account, though we will carry out a brief review with you at that point. If you choose permanent exclusion, your account will remain closed indefinitely.

Your account balance is fully protected during a time-out. You will not be able to log in or place bets, but your balance will remain untouched. Once the time-out ends, you can access your account normally. If you need to make a withdrawal during this period, please contact support.

Start by talking to them openly and without judgment. Encourage them to seek help and suggest they reach out to our support team. beet99's responsible gaming team is also able to guide family members. For assistance, contact us at [email protected] or via live chat.

The minimum age to join beet99 is 21. Age is verified at registration using a National ID (NID) or passport. Additional identity documents may be requested in cases of doubt. Accounts belonging to underage users are closed immediately and all related transactions are cancelled.

Yes, gambling addiction is a recognised mental health condition that can be overcome with the right support. Professional counselling, behavioural therapy, and support groups are all effective. Seeking help is a sign of strength. Our support team can point you toward the right resources.

Play safely, enjoy yourself

Experience responsible gaming at beet99. Our cricket betting, slot games, and live casino — all at your own pace, within your own limits.